Change a life, because all dogs matter — all for the dogs!
GAIA Island of Dogs Bali

GAIA Island of Dogs Bali

Privacy Policy

Last updated: [DATE TO BE COMPLETED]

GAIA Island of Dogs Bali is operated by Yayasan Gaia Tanah Satwa, a registered Indonesian foundation based at H54G+CW7, Jl. Raya Marga-Apuan, Petiga, Kec. Marga, Kabupaten Tabanan, Bali 82181, Indonesia ("GAIA", "we", "us", "our"). This policy explains what personal information we collect, why we collect it, and how we keep it safe.

1. Information we collect

We may collect the following information when you interact with us:

  • Contact details — your name, email address, phone number, and country when you enquire about adoption, fostering, sponsorship, volunteering, or visiting.
  • Adoption and foster applications — information you provide in application forms, including your living situation, experience with animals, and identification documents.
  • Donation information — donations are processed by our third-party payment providers (Donorbox, PayPal, and BRI bank transfer). We do not store your card details; please refer to those providers' own privacy policies.
  • Communications — messages you send us via email, Instagram, or our website forms.

2. How we use your information

  • To process adoption, fostering, and volunteer applications.
  • To acknowledge and administer donations and sponsorships.
  • To respond to your enquiries and arrange visits.
  • To send occasional updates about our dogs and rescue work, where you have asked to receive them. You can unsubscribe at any time.
  • To meet our legal and accounting obligations as a yayasan.

3. Sharing your information

We never sell your personal information. We only share it with trusted service providers who help us operate (for example donation processors such as Donorbox and PayPal), or where required by law.

4. Data retention and security

We keep personal information only as long as needed for the purposes above, and take reasonable measures to protect it from loss, misuse, or unauthorised access. [DATA RETENTION PERIOD TO BE COMPLETED]

5. Your rights

You may ask us at any time to access, correct, or delete the personal information we hold about you. To do so, contact us using the details below.

6. Cookies and analytics

Our website uses only the cookies needed to run properly — for example, remembering your language preference or keeping a donation or sponsorship form working as you fill it in. We do not sell your data to advertisers, and we do not use cookies to follow you around the internet.

If we add analytics in the future (for example, to see which pages are read most so we can improve them), it will be opt-in only. That means analytics cookies are switched off unless you choose to turn them on. You can opt in through the cookie banner when it appears, and you can opt back out at any time — either from the banner or from your browser settings, where you can also view, block, or delete the cookies we use. Turning analytics off does not change how the site works; it only stops us from counting your visit.

7. Contact us